Privacy Policy

Privacy Policy

Last updated: January 3, 2026

1. Introduction

Pétros Biokinetics ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

  • Personal Data: Name, email address, phone number, and address when you complete booking forms or contact us
  • Health Information: Medical history, physical condition details, and treatment goals provided during your assessment
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent
  • Device Data: Information about your device such as operating system and browser version

3. How We Use Your Information

We use the information we collect in the following ways:

  • To process your bookings and provide our clinical services
  • To communicate with you regarding your appointments and treatment
  • To improve our website functionality and user experience
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations
  • To send you marketing communications (with your consent)

4. Protection of Your Information

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Confidentiality of Health Information

All health and medical information you provide is treated with the highest level of confidentiality and is protected under professional healthcare standards. This information is only accessible to authorized clinical staff and is never shared without your explicit consent.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only:

  • To service providers who assist us in operating our website and conducting our business
  • As required by law or legal process
  • To protect our rights, privacy, safety, or property
  • With your explicit consent

7. Cookies and Tracking Technologies

We use essential cookies to keep the site working. With your consent, we may also use analytics cookies to understand visits and improve our website. You can manage your preferences via the cookie banner on our site.

8. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your information

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pétros Biokinetics

102 Dr. Libertine Amathila Avenue
Kramersdorf, Swakopmund, Namibia

petrosbiokinetics@gmail.com

+264 81 683 5055